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Incident communications are facilitated through the development and use of a common communications plan and interoperable communications processes and architectures. By definition, interoperability is the ability of diverse systems and organizations to work together.
A common communications plan is essential for ensuring that responders can communicate with one another during an incident. It is critical that a communication plan be in place and that it is understood. This should include an integrated voice and data communications system (which will include equipment, systems as well as protocols).
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