Incident Command System

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Case Study: Springfield, MA

Incident Management

Most communities followed the ICS system and consequently the on-site management went smooth. It was clear who the IC was especially after the first few hours. However an “Area Command” was not established for a multi jurisdictional response. This resulted in a number of issues including resources being requested that did reflect the need or priority of the incident. There was a lack of knowledge of the overall incident impact. [12]

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